A dedicated community of retail store owners.
FREE Covid-19 resources! WhizBang! Retail Training helps retailers of all sizes build great stores. Founded in 1999 by retail experts Bob Negen and Susan Negen, we offer products and services designed to fit the needs of brand new retailers as well as seasoned owners and multi-store chains. Our flagship product, the Retail Mastery System teaches the 11 essential skills required to be a successful store owner. Version 2.0 of the Retail Mastery System was released in July of 2016. In 2015 the company launched the Retail Sales Academy, a 24/7 online sales training platform that teaches store employees how to increase sales by providing exceptional customer service.